U.S. Department of the Treasury Jobs 2024 » Intake Advocate Post

Department of the Treasury: The Department of the Treasury is the national treasury and finance department of the federal government of the United States, functioning as an executive department. It is playing an important role as the custodian of the economic and financial systems of the country. The Treasury Department oversees the Bureau of Engraving, Printing, and the U.S. Mint. These two agencies do all the printing of paper currency and minting coins, while the treasury handles the currency circulation in the domestic fiscal system.

U.S. Department of the Treasury Intake Advocate Jobs Careers Apply Now

The IRS is considered a place of pride and influence. As an Internal Revenue Service employee, you contribute to America’s strength by working at one of the world’s largest financial institutions. We collect over $2 trillion in revenue by processing 200 million tax returns annually. What stands us out is our commitment to enforcing tax laws with honesty and fairness for all. We have talented individuals from diverse backgrounds in accounting, business, finance, law enforcement and information technology. At the IRS, applicants will find daily challenges, unwavering support, and scope for growth, making it an excellent career choice whether starting out or looking for new opportunities.

Intake Advocate – 12 Month Roster Job Openings in US


Qualifications for an Intake Advocate at the IRS include the following:

  • GS-5 Level: Specialized Experience: Must have one year of specialized experience or equivalent work experience at the GS-04 level in the Federal service. Typical experience includes tasks such as preparing, reviewing, and verifying documents, processing transactions, maintaining office records, compiling data, and contacting customers to obtain information and explain obligations Or
  • Education: A bachelor’s degree from a recognized college or university or four years of education above high school. An equal combination of education and experience will also be considered.
  • Combination of Experience and Education: Applicants applying must meet these requirements by the closing date and the education must be from a recognized institution. Part-time work will be on a proportionate basis.


  • Applications requiring education, or those substituting education for experience, must submit a copy of a transcript or equivalent document. An official transcript will be required if the applicant is selected for the position.
  • Please Note: –
  • Superior Academic Achievement (SAA): When applicants use the SAA to qualify for the GS-7 level, note that the grade-point average is rounded to one decimal place. For example, 2.95 is rounded up to 3.0, and 2.94 is rounded up to 2.9. The applicant’s eligibility requirements will specify whether SAA will be accepted for the position and the online questionnaire will give the option to select SAA as a qualifying response.
  • Important: The applicant’s college or university degree must be accredited by the U.S. Department of Education. Applicants will find a list of schools that meet these criteria on the Department of Education’s accreditation page.
  • Foreign Education: Requires education completed at foreign colleges or universities. However, the applicant must certify that educational credentials are at least equivalent to those obtained in a traditional American education program. It is the responsibility to provide this evidence while applying. Instructions for foreign education certification can be found here.

IRS Intake Advocate Overview

  • Salary
  • $38,560 – $123,652 per year
  • The employee retains current base pay plus locality for duty location of ERR placement
  • Pay scale & grade
  • FV F – J
  • Location
  • Many vacancies in the following locations:
  • FAA Tech Ops 2101 ERR Duty Locations Throughout the Nation,
  • Telework eligible
  • No
  • Travel Required
  • 25% or less – The job may require up to 25% travel.
  • Relocation expenses reimbursed
  • No
  • Appointment type
  • Permanent
  • Work schedule
  • Full-time
  • Service
  • Excepted
  • Promotion potential
  • NA
  • Job family (Series)
  • 2101 Transportation Specialist
  • Supervisory status
  • No
  • Security clearance
  • Other
  • Drug test
  • Yes
  • Announcement number
  • AGL-ERR-20-2101-63651
  • Control number
  • 547366900

Important Dates

Items Dates
Starting Date for Apply 28 August 2023
Closing Date for Apply  27 August 2024


  • The Intake Advocate position within the Treasury Department’s Internal Revenue Service (IRS) involves handling a variety of responsibilities at the full working level of the Taxpayer Advocate Service (TAS). Intake Advocates at the IRS Taxpayer Advocate Service (TAS) also manage and respond to calls and inquiries from a variety of sources, including taxpayers, stakeholders, and congressional offices. Assess the nature of the contact and either handle basic issues or escalate them to appropriate personnel. Plays a role in processing client case-related information, ensuring timely delivery of casework and handling priority inquiries. Intake Advocates also research and explain procedures using relevant databases while maintaining strict taxpayer confidentiality in accordance with IRC §6103 and 7803(c)(4)(A)(IV).

Requirements Conditions of Employment

  • Requirements for an Intake Advocate at the IRS include a background check including proof of US citizenship or nationality, an income tax verification check, and an FBI criminal history record check. Applicants must complete a declaration for federal employment and undergo a personal identity verification process for two simultaneous identifications. Clearance of tax liens is required to qualify for employment with the IRS.
  • Applicants must have proof of national and US citizenship. (Birth certificate showing birth in the US; unexpired US passport; certificate of citizenship or naturalization; or Report of Birth Abroad to a US Citizen (Form FS-240).

How will applicants be evaluated?

  • Applicants are evaluated based on their experience, education and training related to the duties. The range and quality of qualifications for these posts are also considered. All responses in the application process must be supported by the applicant’s application package and resume.

Required Documents

The documents required for Intake Advocate in IRS (12-Month Roster) are as follows:

  • Resume: The resume should be in English and include dates of employment (month/year to month/year), and hours worked per week and should not exceed 5 pages. Federal service experience should include pay plan, series, and grade (for example, GS-0301-09). Must not include photos, inappropriate content, or personal information such as age, gender, or social security number. Cover letters are optional.
  • Online Application – Questionnaire: The online application questionnaire has to be completed.
    Education: If the position requires education, transcripts or equivalent documentation is to be submitted. An official transcript will be required if selected.
  • Veterans’ Preference (if applicable): If claiming Veterans’ Preference, submit a copy of your DD-214 (4 per member) or official documentation from the Armed Forces or Department of Veterans Affairs showing dates of service and Type of discharge shown. Active duty personnel must provide a certification indicating imminent discharge within 120 days of discharge under honorable conditions. For 10-point preference eligibility, SF-15 and required documents have to be submitted.

Intake Advocate jobs in US Department of the Treasury How to Apply

  • The applicant has to complete the application by 11:59 p.m. Before the previously announced time.
  • All applications from applicants are to be listed on the welcome page. Please review the Additional Application Information page for details of the documents submitted by the applicant and any application correspondence.
  • To preview the application questionnaire, visit this link: Application Questionnaire Preview.
  • Click on the “Apply Online” button to start the application process. Applicants are redirected to USA Staffing to complete the application, answer online questions, and submit required documents. If necessary, import documents from USAJOBS into the appropriate document types. Documents that are not imported from USAJOBS are not uploaded directly into the application. For privacy protection, consider removing the SSN (Social Security Number).
  • Please ensure that you click on the “Submit Application” button before the deadline of 09/20/2023 at 11:59 PM.
  • If applicants need to update applications or supporting documents during the announcement open period, the best way to log in to your USAJOBS account is USAJOBS Login. There, the applicant has to access his/her application record, check its status and select the “Update Application” option. Please note that this option will not be available after the announcement is closed.
  • To check the applicant application status during and after the open period, login to the USAJOBS account: USAJOBS Account Login. If applicants encounter any difficulties with the online application process, please contact the agency for assistance by noon ET on 09/20/2023 Business hours are typically 8:00 AM to 4:00 PM.. The application status and last updated date are displayed. For clarification on application status definitions see Application Status Information.

Agency Contact Information:-

  • Lissette Castillo
  • Phone
  • 866-743-5748
  • Email
  • [email protected]
  • Address
    TAS – Taxpayer Advocate Service
    1111 Constitution Ave NW
    Washington, DC 20224

 Important Links for US Treasury Intake Advocate Jobs

Description Link
Apply Online Click Here
Official Website Click Here
Home Page Click Here

Conclusion: Finally, the Intake Advocate position at the Internal Revenue Service of the U.S. Department of the Treasury offers an exciting opportunity to contribute to taxpayer advocacy service. Based on specific experience and qualifications, applicants are looking to begin a fulfilling career with a competitive salary range. Applicants do the online application process by submitting all the required documents and by the specified deadline. By joining us at the IRS, you can make a meaningful impact on America’s financial systems while enjoying daily challenges and professional growth opportunities.

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