U.S. Foreign Service IMS Jobs 2024 » Apply Online Department of State

US Department of State Jobs: The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Information Management Specialist (IMS) vacancies based on the needs of the Department.  To learn more about the Department and a career as a Foreign Service Specialist, please visit us at careers.state.gov.

There is more to joining the Foreign Service than just salary.  A recruitment incentive may be available.  Refer to the Benefits section for more information on total compensation. After creating a web account, answer all the self-assessment questions, include your work history for the past 10 years, and complete the Personal Narrative questions and Statement of Interest.  An application missing any of these elements will not meet the minimum qualifications and the candidacy will not continue.

Must be a U.S. citizen. Applicants should read the entire announcement to ensure they meet all requirements and understand a Foreign Service career. Applicants may not reapply for one year after their previous application for the same position. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except for Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs).

U.S. Foreign Service Information Management Specialist Jobs

If claiming a 5 pt. Veteran’s Preference, you must submit a copy of your DD-214 or Certification of Service upon request.  If claiming a 10 pt. Veteran’s Preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification.  A Certification must be from the armed forces certifying the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and should include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable.

US Foreign Service IMS Jobs


  • Qualifying Specialized Experience must demonstrate the potential to perform in progressively more responsible positions in the information resource management field. An applicant’s work experience will be evaluated for level of responsibility and length of experience.
  • Work with computers, upgrade, repair, and replace hardware and software components; or work with network devices, switches, and routers; or perform Sys-Admin functions such as mail server maintenance; add, delete, and assign users to roles, patch management, and server maintenance; configure or administer virtual network environment; Program Management for IT projects or Data Analytics experience; or expertise in cybersecurity/cloud computing.

How You Will Be Evaluated

  • You will be evaluated for this job based on how well you meet the qualifications above.
  • Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated.


  • Provide assistance to users of information management services (for example, by configuring and optimizing software).
  • Train users in the use of new software applications, providing guidance and assistance with new or amended IT-related policies and procedures.
  • Promote end-user involvement in technology and technical decision-making.
  • Administer computer systems and manage system performance. Set up networks. Start up, operate, and shut down systems.
  • Manage user access, train new personnel, identify and resolve problems, report, track, and research incidents, counsel users set up customer equipment, and replace equipment and parts.
  • Manage and operate classified and unclassified client/server solutions, desktop systems, messaging solutions, web-based technology, database solutions, and virtual servers to support LAN/WAN.
  • Manage telecommunication network services.
  • Manage communications equipment, install cabling, provide circuits, support video conferencing, manage communications flow, coordinate with host country officials, and manage wireless communications and Wi-Fi programs.

Pay Scale & Salary

  • FP 04 – 05 ($61,635 – $121,648 per year)

Important Date

Item Dates
Starting Date for Apply 03 October 2022
Closing Date for Apply 02 October 2023

Required Documents

  • Give what you consider to be the best example of a situation where you found a solution to a practical problem by using your knowledge of information technology (IT) programs. Indicate the nature of the problem, who was affected by the problem, in what way, and the results or benefits of your solution.
  • Describe a time when you had to analyze a complex IT situation and make a quick decision. What process did you follow to make the decision? Were you satisfied with the results?
  •  Please provide an example that demonstrates you are good at working with others in difficult situations. What exactly did you do that shows you have this skill?
  •  Describe a situation in which you used your communication skills to describe a technical issue to a non-technical audience.
  • Information Management Specialists are often required to manage projects, demonstrating the ability to plan and organize, set priorities, employ a systematic approach, and allocate time and resources efficiently. Describe a project that you managed or helped to manage and how you sought to achieve the project’s goals.

How to Apply

  • Visit www.pearsonvue.com/IMST
  • Create a web account.
  • After you complete and submit the above this becomes your online application and will be used to evaluate your qualifications for this position.
  • You have six months to complete the application process outlined in this announcement and must take the IMST. If you have not done so within six months, you must restart the application process.
  • Application packages must be completed before you can register for the Information Management Specialist Test.
  • We strongly recommend that you go back into your application and verify that everything is completed properly.

Agency Contact Information

  • Email
  • [email protected]
  • Address
  • U.S. Department of State 2401 E. Street NW Washington, District of Columbia 20522 United States

Department of State Important Links

Description Link
Apply Online Click Here
Career Page Click Here
Official Website Click Here
Home Page Click Here

: If you are a U.S. citizen with specialized experience in information management and IT, consider applying for U.S. Foreign Service Information Management Specialist positions. The application window is open from 3 October 2022 to 2 October 2023. Successful candidates will provide essential support, manage computer systems, and handle network services. The salary range for these positions is competitive, and veterans may be eligible for preference points. Make sure to submit a complete application with the required documents and examples of your skills.

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